Insurers at a crossroads: turning technology trends into tangible value

Kennisbank •
Dr. Patrick Penzler FIA C.Act, drs. Simon Stronkhorst AAG CFA

Insurers face mounting pressures: regulatory complexity, rising costs, and clients with growing digital expectations. As insurers modernise reporting and modelling, the challenge is to identify technologies that deliver lasting value, rather than following short-lived trends.

Insurers at a crossroads: turning technology trends into tangible value

In this article, we examine six technology trends – automation, cloud, open source, GPUs, artificial intelligence, and emerging innovations – and their practical implications for insurers.


Recent years have seen technology hypes rise and fall. For example, while blockchain was once touted as a game-changer for trust and transparency, the insurance industry continues to rely on traditional systems and processes. This disconnect underscores a key theme: insurers must critically evaluate which technologies genuinely enhance their business, rather than chasing the latest buzzword.


The focus should be on technologies that solve real problems – those that improve operational efficiency, enhance governance, and deliver better outcomes for clients. The goal is not to be first to adopt, but to be the one who extracts the most value.

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